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sara_batt88 Posti 1 Data di registrazione giovedì 29 ottobre 2015 Stato Membri Ultimo intervento giovedì 29 ottobre 2015 - 29 ott 2015 alle 21:39
Noureddine Bouzidi Posti 22674 Data di registrazione giovedì 19 marzo 2009 Stato Moderatore Ultimo intervento giovedì 7 gennaio 2021 - 30 ott 2015 alle 13:30
Ciao a tutti,
ho bisogno del vostro aiuto perché in queste cose sono una schiappa...
Quando ha acceso il PC oggi mi sono accorta che ogni pochi minuti si aprono automaticamente due schede internet della stessa pagina (nella fattispecie questa http://quickdomainfwd.com/?dn=bywifi.net&pid=9PO755G95 sia che io stia navigando sia che no...
Leggendo il vostro forum ho eseguito la scansione con Hijackthis e vi riporto quello che ha estrapolato

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 21:35:54, on 29/10/2015
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.18057)
CHROME: 46.0.2490.80

Boot mode: Normal

Running processes:
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\avpui.exe
C:\Users\SARA\AppData\Local\Sky Italia\Sky Go Player\PCShowServerPMWrapper.exe
C:\Users\SARA\AppData\Local\Sky Italia\Sky Go Player\NDSPCShowServer.exe
C:\Program Files (x86)\Bywifi\bywifi.exe
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Users\SARA\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\SARA\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\SARA\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\SARA\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\SARA\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\SARA\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.onmylike.com/?type=hp&ts=1382197104&from=tugs&uid=HitachiXHTS547564A9E384_J2130053DNP7MADNP7MAX&bbb=bbb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=89F3D4EE2FC4485B9349E9B7DD90579D
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.it/?gws_rd=ssl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.onmylike.com/?type=hp&ts=1382197104&from=tugs&uid=HitachiXHTS547564A9E384_J2130053DNP7MADNP7MAX&bbb=bbb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=89F3D4EE2FC4485B9349E9B7DD90579D
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=89F3D4EE2FC4485B9349E9B7DD90579D
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.onmylike.com/?type=hp&ts=1382197104&from=tugs&uid=HitachiXHTS547564A9E384_J2130053DNP7MADNP7MAX&bbb=bbb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:9000/proxy.pac
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {1d03a978-ac0c-4004-b9fd-9cf361c7bd3f} - (no file)
R3 - URLSearchHook: (no name) - {cd90bf73-20f6-44ef-993d-bb920303bd2e} - (no file)
R3 - URLSearchHook: (no name) - {84FF7BD6-B47F-46F8-9130-01B2696B36CB} - (no file)
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: ContentBlockerBrowserHelperObject - {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
O2 - BHO: VirtualKeyboardBrowserHelperObject - {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_60\bin\ssv.dll
O2 - BHO: (no name) - {84FF7BD6-B47F-46F8-9130-01B2696B36CB} - (no file)
O2 - BHO: IESpeakDoc - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O2 - BHO: Guida per l'accesso a Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Safe Money Plugin - {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\IEExt\OnlineBanking\online_banking_bho.dll
O2 - BHO: BywifiBHO - {C4743D3E-20D7-4B52-84F2-5E4E277B2D82} - C:\Program Files (x86)\Bywifi\bywifiie.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_60\bin\jp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\IEExt\UrlAdvisor\klwtbbho.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [bywifi] "C:\Program Files (x86)\Bywifi\bywifi.exe" "-silent"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\SARA\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [PCShowServer] C:\Users\SARA\AppData\Local\Sky Italia\Sky Go Player\PCShowServerPMWrapper.exe
O4 - HKCU\..\Run: [GameShadow] C:\Program Files (x86)\GameShadow\GameShadow.exe /q
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
O4 - HKCU\..\Run: [bywifi] "C:\Program Files (x86)\Bywifi\bywifi.exe" "-silent"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-21-96551812-2921318709-4078638086-1001\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-96551812-2921318709-4078638086-1001\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
O8 - Extra context menu item: Aggiungi ad Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\ie_banner_deny.htm
O9 - Extra button: Bywifi: Video Downloader - {09E90109-A9AA-4980-BCEF-76F8D924E902} - C:\Program Files\Bywifi\bywifici.exe (file missing)
O9 - Extra 'Tools' menuitem: Bywifi: Video Downloader - {09E90109-A9AA-4980-BCEF-76F8D924E902} - C:\Program Files\Bywifi\bywifici.exe (file missing)
O9 - Extra button: Tastiera Virtuale - {0C4CC089-D306-440D-9772-464E226F6539} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O9 - Extra 'Tools' menuitem: Send by Bluetooth to - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O9 - Extra button: Controllo URL - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\IEExt\UrlAdvisor\klwtbbho.dll
O9 - Extra button: Bywifi: Video Downloader - {09E90109-A9AA-4980-BCEF-76F8D924E902} - C:\Program Files\Bywifi\bywifici.exe (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: Bywifi: Video Downloader - {09E90109-A9AA-4980-BCEF-76F8D924E902} - C:\Program Files\Bywifi\bywifici.exe (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device Service - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Atheros Bt&Wlan Coex Agent - Atheros - C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe
O23 - Service: AtherosSvc - Atheros Commnucations - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
O23 - Service: Servizio Kaspersky Anti-Virus (AVP) - Kaspersky Lab ZAO - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\avp.exe
O23 - Service: Servizio Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: Servizio iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: PMBDeviceInfoProvider - Sony Corporation - C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: VAIO Care Performance Service (SampleCollector) - Sony Corporation - C:\Program Files\Sony\VAIO Care\VCPerfService.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: VAIO Content Importer (SOHCImp) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe
O23 - Service: VAIO Device Searcher (SOHDs) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe
O23 - Service: VAIO Entertainment Common Service (SpfService) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: CamMonitor (uCamMonitor) - ArcSoft, Inc. - C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: VAIO Content Folder Watcher (VCFw) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata Intelligent Network Service Manager (VcmINSMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe
O23 - Service: VCService - Sony Corporation - C:\Program Files\Sony\VAIO Care\VCService.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VSNService - Sony Corporation - C:\Program Files\Sony\VAIO Smart Network\VSNService.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: VUAgent - Sony Corporation - C:\Program Files\Sony\VAIO Update 5\VUAgent.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Wsys Service (WsysSvc) - Unknown owner - C:\ProgramData\eSafe\eGdpSvc.exe (file missing)

1 risposta

Noureddine Bouzidi Posti 22674 Data di registrazione giovedì 19 marzo 2009 Stato Moderatore Ultimo intervento giovedì 7 gennaio 2021 15.406
30 ott 2015 alle 13:30
Ciao,

HijackThis non è stato aggiornato dal 2013, meglio usare altre utility:

=AdwCleaner=
  • Scarica e salva sul desktop AdwCleaner di Xplode
  • Chiudi tutti i programmi e browser internet aperti
  • Fai doppio clic su "AdwCleaner.exe" per eseguirlo
  • Fai clic sul pulsante "Scan" e attendi la fine del processo
  • Fai clic sul pulsante "Clean" e segui le istruzioni
  • Il programma chiuderà tutti i programmi aperti, quindi salva i tuoi dati e lavori in corso prima di continuare
  • Se viene chiesto di avviare il PC, accetta
  • Un report verrà aperto automaticamente, Copia/incolla il contenuto del file nella tua risposta
  • Puoi trovare il file log in "C:\AdwCleaner\AdwCleaner[Sn].txt" (nel quale "n" è un numero).


=ZHPCleaner=
  • Scarica ZHPCleaner
  • Chiudi tutti i browser e programmi aperti
  • Avvia il programma e accetta la licenza
  • Fai clic su Scanner finita la scansione fai clic su Riparazione e mandaci il report generato



=Malwarebytes=
  • Scarica Malwarebytes ed installalo
  • Disattiva l'antivirus (durante la scansione)
  • Avvia il programma
  • Aspetta che finisca l'aggiornamento del database; se non si fa in automatico, clicca su "Aggiornamento"
  • Clicca su "Opzione"
    • Cambia la lingua in italiano
    • Clicca su "Rilevamento e protezione" (a sinistra), in "Protezione da 'non-malware'" seleziona "Gestisci rilevamenti come malware" in entrambe le voci Rilevamenti "PUP" e "PUM"
  • Clicca su "Scansione"
  • Seleziona la voce "Ricerca elementi nocivi"
  • Una volta finita clicca su "Applica azioni"
  • Se viene chiesto di riavviare "Accetta"
  • Apri il programma e clicca su "Cronologia" poi "Log applicazione"
  • Seleziona l'ultimo log quindi "Vedi"
  • Clicca su "Copia negli appunti" (non succede niente ma il report verrà copiato)
  • Fai incolla nella tua risposta

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